This easy to read manual will give you:

  • An understanding of why you do the things you do
  • Tips on how to be in the driver's seat with your emotions
  • Tools to sharpen your communication skills
  • Hints on how to handle difficult people 
  • Simple ways to lighten up your workplace

Kaye's practical and humorous book will strengthen your emotional intelligence and teach you why managing your emotions is the key to success.